“We are very appreciative of your kindness, patience, willingness to listen, and sharing of insights. You give me honest feedback, telling us mistakes to avoid. You listen to our concerns. You don’t take things personally. I really like this kind of interactive, honest, respectful, open dialogue. We really like you. We can build up mutual trust and understanding. We hope you will help our son through the process. For me it is stressful. One of the most important things is trust and I feel we are getting it here. Sometimes I say things that I am uncertain about, and then you talk to me and explain how things really are. This level of trust in a relationship is very important to me.”